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Bcbs aim provider portal12/18/2023 ![]() Will there be any changes for providers who connect with AIM via other means such as Availity Essentials? No. References to AIM within recorded scripting will be replaced with Carelon Medical Benefits Management. Will there be any changes to the AIM Clinical Guidelines URL or content? Yes, the clinical guidelines site will be automatically redirected to a new Carelon URL, and the branding will be updated to reflect Carelon.Īre any phone number changes planned as part of this transition? No, inbound phone numbers are not being changed. Will there be changes to how prior authorization requests are submitted or processed? No, there will be no changes to the case submission process. The AIM logo will be replaced with a Carelon logo. ![]() Will the AIM ProviderPortal URL or platform name be changed? No, the website address will not be affected all providers will continue to have access to. You will continue to follow your normal processes, use the same phone numbers and web addresses, including the AIM ProviderPortal, that you currently use for utilization management with BCBSIL. See below for other frequently asked questions. You will notice this name change: Carelon Medical Benefits Management (formerly known as AIM Specialty Health). AIM Specialty Health (AIM) has changed its name to Carelon Medical Benefits Management (Carelon) effective March 1, 2023.įollowing this change, Blue Cross and Blue Shield of Illinois (BCBSIL) will be making updates on our website to our utilization management page and related resources. ![]()
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